F•A•Q

ABOUT SEX DOLL

Are there any health risks with using the doll?

Health risks are non-existent with using the sex doll products as long as the doll is kept in a hygienic condition. This involves cleaning the doll after use with soap or detergents and using a cleaning kit for the washing, cleaning, and drying. Each doll goes through a meticulous acetone bath after the manufacture. Acetone is a great solvent used for cleaning plastics and synthetic fibers.

Cleaning the doll is also easy since each doll package includes a cleaning kit and also the instructions on the usage of the cleaning kit.

What is the temperature tolerance for the TPE sex doll?

TPE stands for Thermoplastic elastomers and they are materials that have the combination and characteristics of both rubber and plastics. The sex dolls are made of the TPE material and they can put up with a temperature of 2100F (98.890). At that temperature, it is safe to bathe and wash the doll.

If the temperature is more than 2100F however, that could be perilous to the doll because the doll could get damaged.

Can cosmetics be used on my sex doll?

Cosmetics can be used on the doll but you must not use oil-based makeup or cream or any liquid foundation. This is because such creams or makeup will not disperse well on the silicone composition of the doll and this may cause some irritation and a massive cleanup. You can use other cosmetics which are natural based colors.

Can the doll’s hair be styled normally?

The hair wigs provided by Sodolls are synthetic hair wigs that are of top quality and this is a result of Sodolls’ passion to provide the very best for customers. For those who wish to style their dolls’ hair, that can be done. As a matter of fact, apart from styling, washing, cleaning, and drying can also be carried out.

To brush your doll’s wig, using a wide-teeth comb or a metal brush is recommended. The brushing should be carried out by brushing the little spots close to the tips of the wig. About three inches from the ends, brush the little spots around the end until they are polished and glossy. From that point, brush the wig until you get to the scalp. With the wig being smooth, there will be no tangling, a phenomenon that can be tiresome.

Can my doll be dressed with any type of clothing?

There are lots of clothes which can lose color easily; these ones are not advisable to be used on the doll. Any other type of clothes can be used by the doll. Since white color clothes are safer, we recommend that they are used on the doll. This is because the white color clothes rarely lose their color.

Additionally, your doll should not be used with heavy or thick clothes. This is because thick or heavy clothes usually leave imprints or impressions of the silicone composition of the doll’s body. If care is not taken, these imprints or impressions will become permanent on the body after about ten days or more.

How do I clean my doll?

Each doll package from Sodolls includes a cleaning kit. So whenever you make an order from the Sodolls’ online shop, a cleaning kit which includes antibacterial soap and a douche ball will be included. The kit, as mentioned earlier, also includes instructions on its usage.

After using the doll, get warm water to flush out every cavity on the doll’s body and also use the antibacterial soap. It is advisable to wash the doll’s face and be very careful to avoid making the doll’s eyelash wet.

What is the best way to move the doll?

In order to move the doll effectively, a chair with wheels is required. The doll should be kept in place securely and then the chair can be moved. Sliding the chair is dangerous as the doll can topple and get damaged.

In the absence of a chair, the doll can be easily lifted by placing one of your arms under the doll’s back and the other arm behind the doll’s knees. Because of the doll’s weight, you need to be strong yourself so as not to injure yourself when lifting it. Lifting the doll in a prescribed way is called the bridal lift. The bridal lift is the style that grooms use to lift their brides during their wedding ceremonies.

In order to avoid damaging the joints of the doll, it is advisable to move the doll as a whole instead of moving only one part. Be very careful when you want to change the position of the doll during use.pillows will help to make different position of the doll.

How do I store the doll?

In order to store the doll effectively, it is should be hanged up carefully. This can be done by slightly spreading the legs. Each doll has a neck bolt and a hook. To install the head, you can easily remove the hook through the bolt.

When storing the doll, be mindful of the creases because when the doll is left in a position for a long time, this will cause creases to the skin as a result of the skin material. If the doll’s position is not changed over time, the creases will remain permanent and disfigure that part of the doll. Since the dolls come shipped in crates, the crates are suitable for storage too.

How much weight can the doll support?

The dolls manufactured by Sodolls can safely support 400lbs/180kg.

How does intercourse feel with a sex doll?

The sex dolls are made to provide the function of which they were created effectively and that is intercourse. If intercourse is not possible or does not provide a wonderful experience, then the purpose is defeated.

When penetrating the holes of the doll, a vacuum is formed inside which enables an effective suction and the effect can be felt strongest in the oral entry of the Sodoll’s doll. The life-sized dolls provides a better feeling compared to the mini-dolls. You are guaranteed the same feeling as with a real woman and you are sure to want more.

What kind of lubricants should I use?

Water-based lubricants are very easy to clean up and they will not cause any damage to the silicone material of the doll. There are water-based lubricants and there are oil-based ones. To prevent damage to the doll, it is advisable to use water-based lubricants.

Apart from the oil-based lubricants, other lubricants that can damage the doll are the silicone or petroleum-based lubricants. An example of the water-based lubricants is the ID lube.

Can my doll sit, stand, and hold poses?

Posing is possible with the doll since sexual positions are part of enjoying intercourse. There are many poses that an average person can achieve without any element of pain. The Sodoll’s dolls have also been made to achieve the same positions that average persons can.

However, the doll will require a support or stand in order to achieve some positions. To make them remain in whatever pose you want, all you have to do is to manipulate their joints and place them in that pose.

SHIPPING

Do you ship to my country?

We ship to all countries from North America, Europe, Oceania, and Asia.

Please feel free to contact us via email at service@sodolls.com to discuss whether we can deliver a doll to your country if you are not in the regions above.

Do you provide free shipping?

Yes, We provide free shipping worldwide.

How long does shipping take?

Processing time:4-8 business days for WM Doll, 6YE Doll, IronTech Doll and 3x Doll.

Processing time:30-40 business days for SinoDoll.

Shipping time:6-12 business days

ORDER

What happens after I place the order?

  1. You will receive a confirmation email as soon as the final payment has cleared in 24 hours.
  2. You can expect your sex doll to arrive in 14-20 business days. The dolls are produced in just 4 to 8 business days, plus an additional 6 to 12 days to ship.
  3. Once your doll is ready for shipping, you will be notified and tracking information via FedEx or UPS will be provided.

Can I cancel or change my order?

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

Order Cancel: Once receive your order, we will start the manufacturing process of your doll. All sex dolls are custom-made, As this is a custom product created just for you, your order can not be canceled for any reason.

Order Change: If you want to modify, edit, or upgrade the order, you have to reach us in 24 hours from the time of purchase.We will tell if the changes are possible, extra fees might be charged depending on your request.

Do I need to pay the duty or tax?

Duty Policy: NO Custom Duty to USA.

In other countries, the Custom duty might be required at delivery. We have nothing to do with this, it is required by the government and it usually ranges from $50 to $100. The buyer is responsible for import taxes and fees.

PAYMENT

What payment method accept?

We accept Paypal or Credit Card.

You can pay with your credit card via Paypal if you don’t have a PayPal account.

Western Union is also acceptable, you need to contact us by email or chat with us via the Chat Tool Online at the bottom of our shop for more info

before money transfer by Western Union. Our email:service@sodolls.com

Is the payment Secure?

We uses the SSL protocol to encrypt all information. You can see the green padlock to the far left on the URL bar followed by ‘https://’ rather than just ‘http://’ which is non-encrypted.

Our back end (corporate) system is fully protected and we use PayPal for additional safety and privacy.

Privacy Policy

What is your Privacy Policy?

Sodolls.com is totally committed to protecting our user’s privacy. The information we receive from you is what you provide to us voluntarily. To register as a user on our site, subscribe to our newsletter or order our product, we may ask for information such as your name, phone number, e-mail address and mailing address. We collect such information from you to enable us to serve you better; the information obtained will enable us to improve your experience on the platform, offer better customer service on the site, contact you if the need arises, design loyalty programs, offer periodic electronic correspondence, as well as take your orders and process efficient transactions.

At Sodolls.com, we respect our user’s privacy and recognize the essence of protecting our user’s information. We have adopted this Privacy Policy to enable our users to understand how we collect, store and use their personal and non-personal information. To know about the information we have about you (whether Personal or Non-Personal) or if you have questions regarding our Privacy Policy, Please feel free to contact us through service@sodolls.com

What is Personal and Non-Personal Information?

Any information we collect from you that identifies you or any information that’s in conjunction with other information in our custody or any information we have in our archive that may be used to identify you is what we refer to as “Personal Information.”

Any information we collect from you as a user that we cannot use to identify you is what we call “Non-Personal Information.”

Which Data Does Sodolls Collect and Use at Which stage?

Use of Our Website

General

We may ask you to provide the following Non-Personal Information if you access or use our website:

  • Request (Name of the requested file)
  • Browser type/version (e.g.: Internet Explorer 11.0)
  • Browser language (e.g.: English)
  • Operating System (e.g.: Windows 7)
  • Resolution of the Browser window
  • Screen resolution
  • Javascript active
  • Java On /Off
  • Cookies On / Off
  • Color settings
  • Referral URL (the previously visited page)
  • Time of Access
  • Clicks

In addition, Sodolls may keep log files containing IP addresses. Every computer has an IP address – a numeric address assigned to a computer by your Internet Service Provider – which may be used as your personal information in some circumstances. Generally, log files are used on our website to monitor traffic and troubleshoot technical problems. In situations our website is abused by a user, we may block the IP address of such user.

The information found in this section is used by us to optimize your experience of the Sodolls Services. It’s mandatory we collect the information set out in this Section. If you fail to provide this basic information, Sodolls will not be able to accurately provide you with the Sodolls Services.

Cookie

A cookie is a small piece of data stored through the web browser used in visiting a site on the user’s computer, provided the user permits it. A Cookie can hold certain information that can identify a user’s computer and recalls the user’s preferences to improve the functionality of the service. There is no connection between personally identifiable information and allowing cookie usage, and these cookies are terminated when a user closes his/her browser until they visit the site again.

In order to allow our website to recognize a user and their preferences, we leave a cookie on the device of the user. If the user does not permit the use of cookies, their functionality within the website may be limited.

We make use of cookies to ensure that our users get the most out of the Sodolls Services. A cookie is a small text file that is applied by websites to your internet enabled device. With cookies, we can store and retrieve information on your device about your visit to our site (for example, when you gained access to the website). We make use of cookies to offer contents that are specific to your interest as well as monitor how you use our website or to make your visit to the  Sodolls Services easier (for instance, remembering your username and password).

The information we collect in this Section is not compulsory. Most browsers are set to accept cookies automatically when a user visits a website. You can configure your browser to notify you when cookies are being sent or you can disable cookies. Nevertheless, disabling or not accepting cookies may limit your experience when you visit a website. To know how you can reject cookies using your web browser setting, please check the “Help” section of your web browser (or visit: http://aboutcookies.org).

Upon your first visit to the website, you will receive a notification from the site that we use cookies. By proceeding to use the site, you are complying to our cookies usage as described in this Privacy Policy.

Cart

Sodolls uses 3 cookies to keep track of cart data. The first two cookies have information about the cart in general and allow us to know when data in the cart changes. The third cookie contains a code unique to each customer so it knows where to find the cart data for each customer in our database. Cookies do not store any personal information.

Account Registration and Commercial Transaction

You may need to create an account with Sodolls to have access and use any of our services on Sodolls (“My account”). If you create an account with us, we will also collect the following personal information in addition to the information you provide under this Section:

  • User name
  • Password
  • Email address

We may also request for the following Personal and Non-Personal Information in addition to the Personal information you provide above if you conduct and carry out commercial transactions through any of the Sodolls Services;

  • First name
  • Last name
  • Billing address (including street, ZIP code, country)
  • Shipping address for physical goods (including street, ZIP code, country)
  • Telephone number
  • Date and Data of transaction
  • Object purchased
  • Purchase price
  • Confirmation email address

We use your Personal Information and Non-Personal Information to;

  • Monitor purchases made by users through the SodollsServices
  • Remember which products our users add to their cart
  • Provide excellent customer service to our users in regards to using SodollsServices, to handle inquiries and complaints regarding the use of our services, and to inform you about any changes to the services offered via Sodolls Services
  • Send our users reminder and verification notifications like password reminders; and
  • Fulfill the obligations we promised as described in our Terms of Service and act in accordance with applicable law

We are obligated by applicable law to identify our commercial customers. We are also tasked to comply with applicable law to collect and store detailed information concerning all commercial transactions, especially for accounting and tax purposes. Your information, either personal or non-personal, will only be stored for a reasonable time frame or for as long as is permitted or required by applicable law.

Collecting information stated in this section is compulsory. The law prohibits Sodolls to provide you with commercial services if you don’t provide such information.

Analytic Metrics Tools and Other Technologies

At Sodolls, we also make use of third-party proprietary analytic metrics tools and other analytics technologies to obtain the information referred to in this Privacy Policy. Such technology may be used to provide content that’s specific to your interest as a user, and to monitor usage of the Sodolls Services.

We make use of Google Analytics. To know how your data is used by Google and how you can opt out, click here: https://www.google.com/policies/pruvacy/partners/

Security

Sodolls uses a secured server to protect your personal information. We use industry standard SSL encryption technology to protect the information you submit through the website; this technology is designed to protect your personally identifiable information from unauthorized access or loss, disclosure, alteration or destruction.

Policy Change

Sodolls.com reserves every right to alter, revise or change this policy at any time without notifying you. We will try our best to update you with revisions on this page; however, we advise you visit this page regularly for any changes. Your continued use of this site will be subject to the revised policy, effective immediately.

If you have more questions, please feel free to contact us by Chat Tool Online(on the bottom of our shop) or Email.