Return Policy

Return Policy

All our dolls could return for free within 5 days for some reasons! Please check her careful when the package arrive to confirm the doll is in good condition not hurt during shipping. Please also make sure the doll was not be used before return as she is private product.

Support the Return reasons:

  • Damage on arrive

If your doll is damaged on the way, it's our obligation except damaged by people. When your doll is broken, please send us some pictures, so we can see how to help.

  • Wrong doll sent

If you received the doll is not the same as the product listing obviously, you could send some doll pictures, we will exchange for you.

Not support the return reasons:

  • Arrived late

If you wait for the doll for a long time and don't want it, we apologize for the situation occurred. Due to the doll is heavy one, the processing delivery time is more than the light package.

If the product is out of stock and you received it late, we can make some compensation for you, such as reward you the coupon code or a few partial refunds.

  • Change mind

If you change your mind or want to change to another product.